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JW Player not working on Safari Desktop


We are using JW player to play 360 degree video for our website but we are facing problem with safari browser (version 10.1.1) on Desktop while playing the video

the same video uploaded on JW server is working fine in preview section - on safari

but when we call this video from our website player is showing blank screen .

Below is the JS code we are using -

var player = jwplayer('videodiv').setup({
hlshtml: true,
playlist: [{
title: 'Home video',
mediaid: '3XgrF8IA',
autostart: true,
stereomode: 'monoscopic',
file: '',
image: '',
controlbar: "none",
repeat: true,
loop: true

Please help and

1 Community Answers


JW Player Support Agent  
0 rated :

I’m afraid there is a CORS bug in webkit that will require you to host the file on the same domain as the page in order to get playback to work in Safari. You can inspect the source of our 360 demo page to see how you could build your own workaround.

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