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HLS source not working


Hi Team,
I am currently working on POC using 7.12.1 JWplayer. Using below configuration:-
var config = {
//sources: vsources,
file: "http:// mydomain.com /hls/main.m3u8", // example only
//file: "http://mydomain.com/mp4Sources/test.mp4", // example only
image: videoSources.videoimg,
description:null,
title:playertitle,
autostart: autoplayParam,
};

var playerInstance = jwplayer("videoHolder");
playerInstance.setup(config);

I see that, above code works for mp4 source, but fails in HLS-m3u8. Error message displayed as :
Error loading player: No playable sources found
Is this because of configuration issue or is HLS source option available only for Premium and above license?
Currently for POC, I am using free version of player. In web console, I don’t see cross domain issue.

Reference links used :–
1. https://support.jwplayer.com/customer/portal/articles/1430218-using-hls-streaming
2. https://support.jwplayer.com/customer/portal/articles/1403682-common-error-messages
3. https://support.jwplayer.com/customer/en/portal/articles/1403635-media-format-reference

In https://www.jwplayer.com/pricing/ , I see that for premium - HLS Adaptive Streaming is available. Is this for hosting or for player or both?

Will be eagerly waiting for you response.

Thanks & Regards,
Sharath.S.Upadhyaya

1 Community Answers

Jessenia

JW Player Support Agent  
1 rated :

A Premium license or higher is required for HLS support in both the player and when hosting on our platform. Our Using HLS Streaming article applies to the Premium license or higher.

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