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Chrome "Error loading player: No playable sources found" Wowza, on-demand

We started getting this error some months ago with our on-demand app. We thought it was related to Chrome needing an https connection, so I created a successful cert, and we're now able to stream using https. However, in Win10 and macOS Chrome (after restarting Chrome and WSE) with no cached credentials, etc., in effect), we get: "Error loading player: No playable sources found".

We've tested with success with Edge, Safara, and Firefox. In the Wowza app, all the Playback Types are enabled.

2 Community Answers

Sherri Huber

Best Answer 

Problem solved! The documentation our webmaster had been using was slightly different than the following. The following works in JWP7 with all our browsers!

https://www.wowza.com/docs/how-to-use-jw-player-with-wowza-streaming-engine

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Sherri Huber

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Update: We've been running JW Player v. 6 (we own 7, but were experiencing some problems with it). I had our webmaster jump us up to v. 7, and Chrome provides the same error, but so does Firefox, whereas Firefox was playing fine with JW Player 6. Also in 7, Edge throws this error: Invalid License Key.

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Sherri Huber

Best Answer  User  
0 rated :

Problem solved! The documentation our webmaster had been using was slightly different than the following. The following works in JWP7 with all our browsers!

https://www.wowza.com/docs/how-to-use-jw-player-with-wowza-streaming-engine

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