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jw5 player in webpage

I am using jw5 to show streaming of videos. Also showing timeline of notes and slides used in lectures. on lhs of video div. At some places its working fine but many visitors are complaining that they are not even able to view the player. What could be reason?? I need to solve this urgently.

1 Community Answers

Daniel Berger

JW Player Support Agent  
0 rated :

Hi. Please note that we only support JW version 7. JW 5 was last updated in 2012 and requires Flash for playback. You are welcome to upgrade to JW 7 for free –

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