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permission denied

Hi, i setuped a livestream for sunday and it worked fine.
But after view hours the embedd link does not work anymore.
there is a window "permission denied"

If i go to the same asset, the embedd code has changed.

So how i can provide a copple of days before the event the embedd code who works anytime?

Embedd Code:
<div style="position:relative; padding-bottom:56.25%; overflow:hidden;"><iframe src="" width="100%" height="100%" frameborder="0" scrolling="auto" allowfullscreen style="position:absolute;"></iframe></div>

thanks for your feedback

3 Community Answers


JW Player Support Agent  
0 rated :

It looks like you are using a signed url for your stream. That stream will expire unless the url is refreshed in the page. You may want to consider using content sunrise/sunsetting, which will provide a window of time when your content can be viewed, set by you. Please go into your dashboard, then see Content > Videos > in the video detail page under ‘metadata’ you will see the option to set a publish-unpublish date for your video.

Hope this helps.


0 rated :

Hi Heidi
Thanks for your support, i turned off the secure player embeds in the Property Settings and now it works fine.

An other question in this case:
Do i have a possibility, that only one or two websites can embedd our Livelink?

many thanks


JW Player Support Agent  
0 rated :

Please see our documentation her for DRM solutions for the player:

We support these options starting at the Enterprise account level.


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