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permission denied

Hi, i setuped a livestream for sunday and it worked fine.
But after view hours the embedd link does not work anymore.
there is a window "permission denied"

If i go to the same asset, the embedd code has changed.

So how i can provide a copple of days before the event the embedd code who works anytime?

Embedd Code:
<div style="position:relative; padding-bottom:56.25%; overflow:hidden;"><iframe src="https://content.jwplatform.com/players/4YM2gX8j-LMlbByJJ.html?sig=6623416ed45cb339633ca28fb6793ad9&exp=1497621406" width="100%" height="100%" frameborder="0" scrolling="auto" allowfullscreen style="position:absolute;"></iframe></div>

thanks for your feedback

3 Community Answers

Up Down

Heidi

JW Player Support Agent  
0 rated :

It looks like you are using a signed url for your stream. That stream will expire unless the url is refreshed in the page. You may want to consider using content sunrise/sunsetting, which will provide a window of time when your content can be viewed, set by you. Please go into your dashboard, then see Content > Videos > in the video detail page under ‘metadata’ you will see the option to set a publish-unpublish date for your video.

Hope this helps.

Up Down

tk

User  
0 rated :

Hi Heidi
Thanks for your support, i turned off the secure player embeds in the Property Settings and now it works fine.

An other question in this case:
Do i have a possibility, that only one or two websites can embedd our Livelink?

many thanks
Toni

Up Down

Heidi

JW Player Support Agent  
0 rated :

Please see our documentation her for DRM solutions for the player:

https://support.jwplayer.com/customer/portal/articles/2561182

We support these options starting at the Enterprise account level.

Heidi

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