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Chrome states "No suitable players found"

Chrome now states "No suitable players found", but I have 3 playable sources and none of them are rtmp, so I don't understand. Both FireFox and IE will render the player.

Any ideas?

3 Community Answers


JW Player Support Agent  
0 rated :

Hi there,

It appears you are using JW Player 6 and embedding content with three sources: 1 RTMP ( is a RTMP stream) and 2 HLS. In JW 6, HLS content requires Flash for playback, much like it does for RTMP. Since Chrome has started to automatically block Flash content, the player is unable to play any of your sources.

I would recommend updating to JW Player 7 which is able to playback HLS content in HTML5 in most browsers.

Thank you.


0 rated :

That worked, thanks so much!


JW Player Support Agent  
0 rated :

Not a problem!

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