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Audio plays but video is blank

Hi all,

When I embed a video, only the audio plays, and the screen is black. I have tried with a video from amazon s3 as well as from my local server.

The video is h264, mp4 container, aac audio.

Does anyone know what can be causing this?



1 Community Answers


JW Player Support Agent  
0 rated :

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The test page must not contain any additional code or CSS, it must only contain the player and concrete steps to reproduce with expected and actual behavior.

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