Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Issue with Iphone


Jwplayer not working with Iphone & sometimes am getting loading broken error, sometimes video simply showing loading icon.
but in windows PC it works fine.

Could you any one suggest the solution ??

3 Community Answers


JW Player Support Agent  
0 rated :

Yes, but you would need to provide a test page so I can reproduce your issue.


0 rated :

The URL is confidential , i can't share with Public... how can i share with private message...


JW Player Support Agent  
0 rated :

If you have a Premium Subscription you can log in to your JW Dashboard and click on the SUBMIT A CASE button in order to send an e-mail directly to the support team. If not, e-mail support@jwplayer dot com and reference case #109816

This question has received the maximum number of answers.