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{"message":"Forbidden: Could not authenticate request: signature verification failed."}


I am getting {"message":"Forbidden: Could not authenticate request: signature verification failed."} while calling below URL
https://cdn.jwplayer.com/v2/media/RNQQktwx?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJyZXNvdXJjZSI6Ii92Mi9wbGF5bGlzdHMvUk5RUWt0d3giLCJleHAiOjE0OTYyNDU1Nzd9.VyIZgnGfgge7P6e3QCVvYbKrTlXQgviW1gk6OgtcUDk

1 Community Answers

Donni

JW Player Support Agent  
0 rated :

That is an expired URL, you would need to turn off secure video URLs in your JW Dashboard or generated a new signature. If you are the owner of that media ID, you should click on the SUBMIT A CASE button in your JW Dashboard so you can contact us directly.

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