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JWP7: Setup Timeout Error

I know, it was a million time asked, but advice in this posts not helping me.
Some time we using previous version of JWP, now we upg to 7, i replace XXX.js, add jwplayer.key string. But only i have - Setup Timeout Error, Same problem with cloud version of js.
Our source is RTMP. Try at win7 chrome, IE9, ubuntu 16 firefox.
Call of jwp:
<script src='https://content.jwplatform.com/libraries/some.js'></script>
<div id='someID'></div>
<script type='text/javascript'>jwplayer('someID').setup({file: 'rtmp://x.x.x.x/stream', width: '320', height: '240'})</script>
What iam doeing wrong?

1 Community Answers

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Heidi

JW Player Support Agent  
0 rated :

Hello,

Would you have a link where I could take a look at the problem? Have you checked the network activity in your page to see if there are processes that could be slowing down the loading of the player, causing it to time out?

Heidi

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