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streaming and views

Hi, Why I have so low plays but i just consumed half of my allocated streaming of 500gb on my platinum account?

1 Community Answers


JW Player Support Agent  
0 rated :

The way you embed your player and serve your content can greatly affect your usage. As an example, if you embed a player with a link to a single quality level from a video’s sources tab you risk seeing larger delivery usage. The player will download the entire video on each play, regardless of if the viewer watches the entire video or only a few seconds. You can find more information on what can affect your usage towards the bottom of our Hosting, Usage, and JW Platform support article.

To send us a link to a page with your player, open a new support ticket within your account’s dashboard.

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