Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Playlist Change Propagation

Hi. When i make a change on a playlist from the Dashboard it doesnt seem to propagate immediately as the JSON file my application requests return settings made prior to me new changes. Is there a limit on Free account that prevents real-time Dashboard changes to be propagated.

3 Community Answers


JW Player Support Agent  
0 rated :

Hi there,

There are no differences in the amount of time it takes for changes to propagate to feeds for Free customers as compared to paid customers. It usually will take around 5 minutes or so for changes to propagate.

Are you seeing them take longer than 5 minutes or so?

Please let me know. Thank you.


0 rated :

Yes its taking far longer. Its been more than 10 hours and my playlist changes haven't been propagated. I have 7 videos in my playlist but the JSON file is only showing 2 items. What could be wrong?


JW Player Support Agent  
0 rated :

What playlist on your account is the one you are having trouble with?

This question has received the maximum number of answers.