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No Playable source found / Could not connect to server

Hay All,

I have a problem, But I can not figure it out. I get an older version of IE 11 The following error messages (See screenshot)?
Does this mean that I do not have a "PREMIUM plan"? Or is there anything wrong with my Wowza server.

Windows VirtualBox => Crome, EDGE and IE 11 is good.
Firefox is not good.
But on a other windows IE 11, the stream does not work. (Citrix)
MAC => Safari / Iphone iPad all good
Android devices => good. except chrome

I also tested the stream with your stream tester. See screenshot
"" Won;t work
Works in the player of Wowza

Hopefully you can help me?


<script src="assets/js/jquery-2.1.0.min.js"></script>
<script src="assets/js/jquery-migrate-1.2.1.min.js"></script>
<script src="jwplayer-7.7.4/jwplayer.js"></script>

<div id="PlayerDiv"></div>
$(document).ready(function() {
sources: [
image: "start.png",
height: 360,
width: 640,

3 Community Answers


JW Player Support Agent  
0 rated :

You need to use the HTTP version of the stream tester because your DASH stream isn’t using HTTPS. Once you see it working in the non-secure stream tester if you purchase a Premium Subscription you should be able to get playback to work on your own.


0 rated :


The website it not working on this moment?!
I Get a time-out.


JW Player Support Agent  
0 rated : isn’t working for you? Try another browser.

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