Hi we have premium license for jwplayer 6 but it seems that the new license for jwplayer 7 is not full version because streaming hls does not work(the stream works well with the stream tester. Do we need to pay for the upgrade?
Thank you for exploring our product. I see that you currently have a free JW 7 account. You would have to purchase a JW 7 premium account or above to utilize adaptive streaming: https://www.jwplayer.com/pricing/
Hi Daniel thank you for fast reply. Thats right this account is only to test jwplayer 7. The other account with jwplayer 6 premium license is firstname.lastname@example.org. So correct me if I'm wrong upgrading to jwplayer 7 = new license ?
JW Player version 6 used adaptive streaming in Flash mode. However, as you may know, many of the browsers are moving away from Flash.
Unfortunately, we don’t provide trials for our premium subscription.
Hi Daniel i have test the stream on th stream tester. It works great with chrome, firefox and safari but unfortunately not with ie11. It seems that ie11 still needs flash to play hls stream. Can you confirm this?
My manager asked me about the streaming quota for premium account (250GB Streaming/month 100k video plays/month). It's not really clear what it means. We have our own wowza server and we only need jwplayer to play the video on our website. I presume that the quote only if we upload the video to jwplayer server? Can you please confirm this?
Good question. Hosting and streaming limits only apply to content uploaded directly to our platform. Your content, hosted and delivered by Wowza, would not be restricted by these limits.
Play limits apply to all content despite where it is hosted. A play is counted when the first frame of a video loads on our player. The limit for Plays is a soft limit, meaning your account and players will remain active even if you pass your monthly limit. We review Plays per account individually to figure out if this is a one time overage or if there’s a pattern of exceeding the limits, in which our Sales team will reach out about upgrading.
Please let me know if you have any other questions.