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No Playable Sources in Chrome with Flash Disabled

I'm working out some kinks in our streaming. We're streaming live via Wowza over rtsp and HLS. My issue is HLS in Chrome on the desktop *with Flash disabled*. I get "Error loading player: No playable sources found".
HLS streaming works fine in iOS/Safari and Android/Chrome. My rtsp stream works fine in all browsers/all devices with flash.

I'm on the latest version of jwplayer and Chrome.

Here's my embed block:

width: '100%',
aspectratio: '16:9',
autostart: 'true',
playlist: [{
image: '/img/cover_cube1.png',
sources: [{
file: ""
file: ""
fallback: "true",
androidhls: "true",
hlshtml: "true"

4 Community Answers

Andrew Baldwin

0 rated :

Apologies, we are running JW Premium and I can verify that it's enabled by right clicking the player. Please help!


JW Player Support Agent  
0 rated :

Hi Andrew,

What version of the player are you using? Also, can you provide us with a URL to a reproduction page with this player embedded in it so we may take a look?

Thank you.

Philipp S

0 rated :


We're using jwplatform and it does not work in Chrome as well:

Its the latest chrome?

best regards


JW Player Support Agent  
0 rated :

Hi Philipp,

What operating system are you running Chrome on? The HLS source is playing fine for me on that page in Chrome 58.0.3029.81 (64-bit) on macOS Sierra 10.12.4.

Please let me know. Thank you.

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