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reuploading original video

hi all, i'm trying to reupload the original of a video i posted a few months back (there's an update in my file). my player won't allow me to replace the original. any help is appreciated!

1 Community Answers


JW Player Support Agent  
0 rated :

Are you getting an error message on the dashboard? If you open a new support ticket within your account’s dashboard you can submit screenshots and attach files to better help us troubleshoot your issue.

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