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Invalid License Key

I signed up for the Free account and everything was working fine until now.
I get a black screen with an Invalid License Key message on my video page.

The video is embedded and not hosted on my server. I checked the status on the admin side and it says the video is active...

Could someone please assist me with this?

Thank you.

2 Community Answers


JW Player Support Agent  
0 rated :

I see that an incident is currently being investigated. You can check out and subscribe to our status page for updates about this.


0 rated :

Now it's working again...

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