Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

full screen failure


I'm having issues with going full screen on mobile devices. Is this an ongoing problem? Is there a solution?

7 Community Answers

George

JW Player Support Agent  
1 rated :

Do you have a test page replicating this issue? Sounds like an issue with the page since the player goes to fullscreen on my device. Which device are you testing on? When do you expect the player to go to fullscreen?

b...

User  
0 rated :

thanks for replying.
It seems it won't expand on android devices. IPhones worked fine.


villainentertainment.com


I would like to expand on click.

George

JW Player Support Agent  
1 rated :

Hi,

We stopped supporting JW6 last year. However, what you’re asking for could be achieved with code similar to this:
http://qa.jwplayer.com.s3.amazonaws.com/~george/overlay_go_fullscreen_no_contros.html

You’ll notice that there are some limitations, one being that only a user gesture can initiate a call to fullscreen.

Bottom line is that this is not built-in functionality, you’d have to code it

b...

User  
0 rated :

thank you

b...

User  
0 rated :

One final question if you don't mind George. If I were to upgrade would I still face the same issues? I want a player I don't have to be concerned about so I can direct my focus to other issues.

George

JW Player Support Agent  
1 rated :

Hi,

The behaviors you’re noticing are expected behaviors for HTML5 video players. Upgrading won’t change the behavior of the software, it would only add additional paid features depending on your upgrade.

Videos on iOS in older versions of iOS would go to fullscreen by default. Now iOS allows videos to also play inline (not fullscreen). Android always played videos inline.

Brian

User  
0 rated :

Thanks again

This question has received the maximum number of answers.