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VAST causes video to pause/buffer


Hullo,

This is actually a followup to a previous topic: https://support.jwplayer.com/customer/en/portal/questions/16967439-googima-countdown-and-skip-ad-button-underneath-player-ui-mobile-?new=16967439

Only issue stopping us using VAST is that when a midroll cuepoint is set up, the video pauses/buffers even if there is no midroll served by the ad server. This would be fine if we could guarantee we always have a midroll targeted, but we don't.

Google IMA is working much better for this. It seems the request is made in the background and video paused/ad displayed only when something is reported back by the ad server.


The VAST issue is with both manual ad breakes in JWPlayer setup and with VMAP schedule.



Cheers and thanks,
e

3 Community Answers

Alex

JW Player Support Agent  
0 rated :

Hi Eero,

This is currently the expected behavior of the “vast” ad client. We are looking into the possibility of making this smoother in the future, but I do not have any more information at this time.

Please let me know if you need any more help or have any other questions.

Thank you!

e...

User  
0 rated :

Hullo,

Ok, thank you for the reply. We will try to figure out if we can work around the issue somehow.
And would be lovely if this get improved in the future.

Cheers,
e

Alex

JW Player Support Agent  
0 rated :

No problem, Eero.

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