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JW Player 6 send VAST PRE-ROLL request twice

Hi people, how are you? I'm looking for some help.

We implemented some time ago JW Player with pre-roll tags in own WordPress site with Official Plugin. It worked fine until a few days ago when something weird happened. Now, if I click play video, the pre-roll request is sent twice (and show ads twice)

It only happens on Desktop, in Mobile works fine.

The VAST version is 3.0, are there known bug or something with JW Player 6 and this version of VAST, maybe?

This is part of my code (generated by plugin):


Do you have any idea what is happen?

Thanks for your help!

1 Community Answers


JW Player Support Agent  
0 rated :


We’ve discontinued support for JW6 last year. I’d advice you to test our latest player and use JW7 on your Wordpress site instead.

Also, we haven’t made any code changes to JW6 so I’m not sure how that could have happened.

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