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Errors in HLS HTML5 player seek

Has anyone else experienced major issues seeking in the HTML5 player? I am using version 7.9.3. After playback begins, I click further along in my video, and I see many fragments are requested before playback resumes, sometimes stalling for several minutes. I have tried upgrading to 7.10.0, but that has its own error on seek, "Cannot read property 'minDvrWindow' of null".

Anybody else finding it difficult to use JW + HLS + HTML5 ?

1 Community Answers

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Todd

JW Player Support Agent  
0 rated :

I am not seeing that behavior when seeking in an HLS stream while the player is in HTML5 mode in Chrome on Mac. Are you seeing the same thing in our Captions HLS stream at https://support.jwplayer.com/customer/en/portal/articles/1430278-cea-608-and-708-captions ?

Can you send a link to your reproduction page? What browser and OS are you using?

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