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my script for cloud platform can't work out

Hi

I have found my cloud platform is not working properly which it can't load player beside that i try the cloud platform code from this page

https://support.jwplayer.com/customer/portal/articles/1891931-building-custom-embeds-with-player-libraries

which the code is

<script src="//content.jwplatform.com/libraries/S2xWVQ9r.js"></script>

it can work

is there are different with my code

https://content.jwplatform.com/libraries/JrH9G7fz.js

with that code???

1 Community Answers

Up Down

Donni

JW Player Support Agent  
0 rated :

When you navigate directly to https://content.jwplatform.com/libraries/JrH9G7fz.js the error “signature is missing” indicates that you have token-signed URLS enabled on your account. You should turn that feature off or read this article or this article to learn how token signing works.

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