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360 vr doesn't work on mobile devices

Hi,

360 vr is not working on mobile device. This is the test link where you can find the issue "https://g9md.tv/site/test-vr". player screen goes black when open the link. when see the video on full screen then video play but it dont support the 360 vr.

This is the offial demo for 360 vr of jwplayer "https://developer.jwplayer.com/jw-player/demos/innovation/360-video/" that link support the 360 on mobile device. but it doesn't support when on full screen.

Thanks

1 Community Answers

Up Down

George

JW Player Support Agent  
0 rated :

Hi,

This is known issue with iOS Safari:
https://bugs.webkit.org/show_bug.cgi?id=135379

Here’s a test page that I usually don’t have trouble playing:
http://qa.jwplayer.com.s3.amazonaws.com/~george/video_360_demo.html

You’d want to take the issue to the Safari team.

Sincerely,
George
JW Player
Support Engineer

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