![](https://secure.gravatar.com/avatar/53e58f5965b5b73448b03b1d80bd6b43?rating=PG&size=50&default=https%3A%2F%2Fcdn.desk.com%2Fassets%2Funknown_user_50-8ad5644bbe6b1bd7454f2ea465f782bd.png)
AmazonS3
Hi,
I've got a Free account and I'm trying to do some testing to see if JW Player will work for us. The storage limits are too low for us - so we're going to have to use AmazonS3 to store our videos. I've copied the URL from AmazonS3 - and copied that into the Videos / Add Video URL. I'm getting a "Error loading media: File could not be played." I see in trouble shooting that this means the video is formatted wrong- but this is a .mp4 using H264 and plays fine using our existing player (Easy Video Suite).
I uploaded the same file - and that works fine .
I'm finding very little information on how to use AmazonS3 with JW Player. Any help would be much appreciated.