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error loading media file could not be plaid

my videos were playing and have been playing well over one year and just today i got message that "error loading media file could not be plaid"
can anyone assist me on how to fix it

1 Community Answers


JW Player Support Agent  
0 rated :


Can you please provide us a link to your player embed? This would give us a better idea of what could be going on. At the moment we have not had any complaints about video playback in the new 7.9.1 release.


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