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Subtitles doesn't work on Chromecast using 7.9.0.


On 7.9.0, casting a video with subtitles turned on will only cast the video itself, not the subtitles. On 7.8.7 and a few versions before, casting a video with subtitles do work, it's just that it's not styled (Black border, generic font).

Also. "jwplayer.cast.availability" is not available in 7.9.0. I kinda needed that to hide some contents while casting is not available.

4 Community Answers

Alex

JW Player Support Agent  
1 rated :

Hi there,

With JW Player 7.9.0, we have refactored our casting integration and introduced support for AirPlay. As per our Casting and AirPlay support article, closed captioning is currently not available during a casting session. Support captions during casting sessions is currently on the roadmap for version 7.10 of our player.

As for jwplayer.cast.availability – I am not familiar with this as I have never seen it before. Was it a configuration option in the player?

Please let me know. Thank you.

a...

User  
0 rated :

Thanks! Good to hear that you are planning on having captions for casting. Will going to have to stay on 7.8.7 for now until that happens.

jwplayer.cast.availability is a flag that 7.8.7 and below sets if casting is available. it is set to null if the player isn't loaded yet, "unavailable" if it's not available and "available" if it is. That flag is nowhere to be found on 7.9.0.

Alex

JW Player Support Agent  
1 rated :

Hi there,

I did some digging and it appears that jwplayer.cast.availability was an internal API only available because we were previously creating our own customer cast receiver app, which we are no longer doing. We are using Google’s default receiver app in our new integration so that API method would no longer be available.

Thank you.

a...

User  
0 rated :

Ohh. Thanks. Guess I need to use a different method now.

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