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YouTube video on mobile and tablet won't start playing

I have come across the following problem on Android and iOs devices.

When you press the play button, you will see a frame of the video for a second. After that you will see the poster image and the play button again. When you press the play button again a frame reappears but the JW Player is still showing a loading icon and the video won't start playing.

When you press besides the play button the video starts playing without a problem.

You can reproduce this issue following these steps:
1. Go to
2. Press the play button
3. Press the play button again.

You can also reproduce this problem in Chrome when using the device toolbar of Chrome in the web developer tools.

System info:
iOS: v10.2.1
Android: v6.0.1
JW Player: 7.8.7 & 7.9.0

1 Community Answers


JW Player Support Agent  
-1 rated :


We are deprecating YouTube playback support:

This question has received the maximum number of answers.