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updating version from 7.4.4 to 7.8.7


I've update JwPlayer to a new version 7.8.7 from 7.4.4 and now when i try to play a video I receive the error message: Cannot load M3U8: Unable to fetch HTTP resources over HTTPS.
I've this problem only with Chrome (version 55.0.2883.87 m)
With the previous version all work fine.

Some tips to resole problem?

js code:

var playerInstance = jwplayer("myElement");

playerInstance.setup({
primary: 'html5',
autostart: true,
controlbar: "over",
androidhls: true,
nextupoffset: 0,
skin: {
name: "custom-skin"
},
width: 480,
height: 270,
file: 'https://eurizon6-vh.akamaihd.net/i/Destination/delivery/94/4a/944a2b49-242e-4146-9189-7ff0bc2e77ae/ET20161003_,2500k,800k,450k,.mp4.csmil/master.m3u8',
hlslabels: {
"2568": "High",
"891": "Medium",
"546": "Low",
"94": "Audio Only"
}
});

1 Community Answers

George

JW Player Support Agent  
0 rated :

Hi,

Please send us a test page replicating the issue as described in the document below:
https://support.jwplayer.com/customer/portal/articles/2186238-troubleshooting-%E2%80%94-creating-a-test-page

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