Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

question about Platinum tire

Hi. I’m Yongwoo Kim,

First, thank you for providing a good solution.
We provide Live Broadcasting OTT Service company in S. Korea.

I have some questions about the Platinum tier and send it to you.

1. We only need players in fact. I wonder what the term "500G streaming / month" means in the specification. 500GB is Network Traffic? or another Volume? “200K video plays/month” also.

2. We have our own wowza servers built and serviced. And Include own encoder also. The traffic costs incurred during the service are paid to the users by paying a separate traffic fee internally. So I am wondering what capacity the 500GB streaming / month capacity in the platinum tier means.

I hope you have a pleasant week and a clear answer.

Yongwoo Kim

1 Community Answers


JW Player Support Agent  
0 rated :

Hi Yongwoo,

Streaming limits only apply to content hosted on our platform. If you are hosting your own content, this limit would not apply to you.

A play is counted when the first frame of a video loads on our player, this counts against your limit despite where the content is hosted. The limit for Plays is a soft limit, meaning your account and players will remain active even if you pass your 100,000 monthly limit. We review Plays per account individually to figure out if this is a one time overage or if there’s a pattern of exceeding the limits, in which our Sales team will reach out about upgrading.

Hope this helps,

This question has received the maximum number of answers.