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Flash plugin failed to load in IE 10 and Safari (others work)

I am using rtmp to stream songs (mp3). This works fine on mac/windows/chromebook for Chrome, Edge, and Firefox. However, I get the error "Flash plugin failed to load" in IE 10 and Safari. These browsers can play other Flash content just fine and they have the most recent Flash version.

1 Community Answers


JW Player Support Agent  
0 rated :


My name is Randy, one of the Primary Support Engineer here’s at JW Player. I would like to look into your issue but it seems we do not have a point of reference to look at. Can you please provide us with a sample Reproduction Page that we can look at and potentially escalate to our engineers? You can consult the following article:


Randy LeMoine
Primary Support Engineer (PSE)
“The most powerful and flexible video platform.”

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