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Force player to start from high rate


The adaptive player start from the lower rate and then become higher, can i force the player to start with the highest rate first?

3 Community Answers

George

JW Player Support Agent  
0 rated :

Hi,

Our player starts from the lowest quality to minimize buffer time in the event of bad connectivity. And you would only be able to force a quality programmatically on browsers that don’t support HLS natively. Browsers that support HLS will not allow you to switch the quality via our API. Lastly, once you set the quality you are no longer using adaptive streaming, it will be locked into the quality you’ve chosen.

Why exactly do you want to force the quality to the highest version? Why not use MP4s?

w...

User  
0 rated :

Hi.

When the player starts from the lowest bit rate the quality is low until the adaptive mode starts and ends at the highest possible quality.

We are getting a lot of complains about the low quality at the beginning of the clip.

Most of our customers are not suffering from bad connectivity.

We would be happy if the player will start from High quality and the adaptive mode will bring it (automatically) to the best quality in this connection.

Is there a way to do it?

George

JW Player Support Agent  
0 rated :

You could re-arrange your HLS manifest to have the highest quality first, but that will only affect browsers that don’t support HLS natively. The only way to really make sure your customers get the highest quality is to use MP4, then everyone will have the same quality.

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