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player says " error loading media.file could not be played"\home/video/4988, my page have a lot of videos and always I had play it on smartphones (3g and 4g ) last months I have a lot of problems and now I cant play any movies

1 Community Answers


JW Player Support Agent  
0 rated :

Your embed code is using some interested configuration options. You should removed the flashplayer, plugins, and ph block. If you want to self-host everything you should check out this demo page.

If that still isn’t working please follow the instructions here so we can help troubleshoot.

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