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No internet connection Validation and Memory Optimaization


To whomsoever it may concern.
Greetings of the day.

I am using your JW player for my client on behalf of my organisation. I was wondering is there any implementation done when the internet goes while playing the video. I am getting the error Unable to connect to my video url.

Secondly the memory continuously increases when the video is playing. Is there any kind of memory optimization?

Thanks is advance. Your response will be highly appreciated.

1 Community Answers

Donni Katzovicz

JW Player Support Agent  
0 rated :

In general, in order to stream you will need to be connected to the internet. Please follow the instructions here so we can help troubleshoot. Can you specify what OS and browser you are running?

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