Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Using cloud player

Is there an option to set the player version from your cloud player option?
e.g. the current player no. 7.8.6 and i want to stay with this version and not get the auto updates.
is that possible? thanks.

1 Community Answers


JW Player Support Agent  
0 rated :

Cloud hosted players will automatically update to the latest version of the license available. If you wish to update your player version at your own pace the self-hosted player is your best option. You can view the two methods of embedding a self-hosted player under the Advanced Embedding section of our Embedding article. Method 3 is for content hosted on our Platform, Method 4 is for content hosted elsewhere.
If you have any other questions, please feel free to open a new support ticket within your account’s dashboard.

This question has received the maximum number of answers.