Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Upgrading from Longtail to JWPlayer library

Hello,

The company I work for bought a LongTail subscription and apparent JWPlayer acquired LongTail and LongTail customers started using JWPlayer 5.x.


We didn't get an account login with out JWPlayer upgrade and now I can't upgrade to JWPlayer 7.x because I need our license key. Where can I find our login?

1 Community Answers

Up Down

Donni

JW Player Support Agent  
0 rated :

Hi there,

JW 5 license are not connected to or required to access JW 7 or the JW Dashboard. If you’d like to start using JW 7, sign up for a free account and then contact us directly at support at jw player dot com with your license or an invoice and we can provide you with a promo code to get a discount on the yearly Premium Subscription.

This question has received the maximum number of answers.