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Upgrading from Longtail to JWPlayer library


The company I work for bought a LongTail subscription and apparent JWPlayer acquired LongTail and LongTail customers started using JWPlayer 5.x.

We didn't get an account login with out JWPlayer upgrade and now I can't upgrade to JWPlayer 7.x because I need our license key. Where can I find our login?

1 Community Answers


JW Player Support Agent  
0 rated :

Hi there,

JW 5 license are not connected to or required to access JW 7 or the JW Dashboard. If you’d like to start using JW 7, sign up for a free account and then contact us directly at support at jw player dot com with your license or an invoice and we can provide you with a promo code to get a discount on the yearly Premium Subscription.

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