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Thank you for your attention.

For now I have free account. My id is Now I would like to know the meaning of FREE, PREMIUM and PLATNUM services.
For FREE account, there are 25GB Streaming/month and 10K video plays/month. For PREMIUM, there are 250GB Streaming/month and 100K video plays/month.
And for PLATNUM, there are 500GB Streaming/month and 200K video plays/month.

If 25GB Streaming/month and 10K video plays, what do they mean? As I have my own server and all the videos are being played by my own server, still do I need to
upgrade my service due to my being planned to advertise my web site?

Looking forward to your favorable reply soonest possible.

Best Regards
Soon-kwon Jung / CEO of T4L group International

1 Community Answers


JW Player Support Agent  
0 rated :

We provide the ability to host and deliver videos from our platform as an added feature available to our customers. The steaming limit would not count against you if you deliver all content from your own server.

A play is counted when the first frame of a video loads on our player, this counts against your limit despite where the content is hosted. If you exceed the play limit for your edition (Free, Premium, Platinum) then you will be contacted by the team to upgrade to the next level tier. You can find more information on our Terms of Service page.

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