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m3u8 playback (Premium account)


Hello,

We want to play m3u8 videos on our website and it throws an error when giving such a file to jwplayer: "No playable sources found". We're using the latest player version.

Could this be related to our account being basic?

If so, is there a posibility to get a temporary key to test the functionality out and see whether we're satisfied? We would purchase the Premium service if all goes well.

Thanks

1 Community Answers

Daniel Berger

JW Player Support Agent  
0 rated :

Hi,

Thank you for the question. You are correct that HLS playback requires a premium account (https://www.jwplayer.com/pricing/).

You can try HLS playback in our stream tester: https://developer.jwplayer.com/tools/stream-tester/

Best,
Daniel

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