Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

m3u8 playback (Premium account)


We want to play m3u8 videos on our website and it throws an error when giving such a file to jwplayer: "No playable sources found". We're using the latest player version.

Could this be related to our account being basic?

If so, is there a posibility to get a temporary key to test the functionality out and see whether we're satisfied? We would purchase the Premium service if all goes well.


1 Community Answers

Daniel Berger

JW Player Support Agent  
0 rated :


Thank you for the question. You are correct that HLS playback requires a premium account (

You can try HLS playback in our stream tester:


This question has received the maximum number of answers.