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IE11 Console Error In Fullscreen - 'Incorrect Function'


It seems that there are Javascript console errors while pausing/playing in JwPlayer's fullscreen mode on Internet Explorer 11. I first observed this on my site, but I was also able to reproduce the problem on a JwPlayer demo on the official site: https://developer.jwplayer.com/jw-player/demos/basic/resizing-the-player/. This doesn't seem to cause any problems in functionality, but I thought I'd post it here just in case it hasn't been encountered yet.

To recap, these are the steps to reproduce:
1. Click the fullscreen button on JwPlayer (while the console is open for IE11)
2. Pause the video while in fullscreen mode

There will be the error:
SCRIPT16389: Incorrect function.
File: xJ7Wcodt-yo0beZEB.js, Line: 8, Column: 30820

Thanks!

2 Community Answers

Alex

JW Player Support Agent  
0 rated :

Hi there,

Thank you for bringing this to our attention. I am able to reproduce this behavior. I’m going to have to escalate this to our Engineering team so they can take a look.

Thank you.

Alex

JW Player Support Agent  
-1 rated :

Hi there,

I have heard back from our Engineers who have stated that since this issue does not have any affect on the actual performance of the player, it is not likely that they would be devoting resources into resolving it. In my tests, I am not seeing any negative impact on the user experience when reproducing the behavior, but if you start to see any – please feel free to let us know.

Thank you.

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