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Android : Attempt to invoke virtual method

: Attempt to invoke virtual method 'android.view.SurfaceHolder com.longtailvideo.jwplayer.c.l.getHolder()' on a null object reference
at com.longtailvideo.jwplayer.c.d$2.run


---This Error rare case i cant reproduce

3 Community Answers

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George

JW Player Support Agent  
0 rated :

Hi,

This seems to be a crash from an older version of the Android SDK. This was fixed in v2.1
https://developer.jwplayer.com/sdk/android/docs/developer-guide/about/release-notes/#2-1-0

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Anbu

User  
0 rated :

Hi George,

We are using Android SDK Version 2.5.3+164 (jwplayer-android-sdk). We still facing this issue. Can you please help us on this issue ? Is this issue again got re-open in 2.5.3 ?

Thanks,
Anbu

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George

JW Player Support Agent  
0 rated :

Hello Anbu,

Please email support+sdk@jwplayer.com

For me to reproduce this issue reliably I will need this information about your application:

Android API Build level (16,17… 22):
JW Player SDK for Android version number:
Device make and model where you are experiencing this issue:
Provide step by step instructions on how to reproduce your issue:
JW Player Demo Application Source Code that is also experiencing the issue:

As the last field suggests, please replicate this issue using the JW Player Demo Application and send us a link to a zipped version of the entire Android Studio Project for testing which can be found here:
https://github.com/jwplayer/jwplayer-sdk-android-demo

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