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Player issue in Chrome 54.0.2840.99 m

Hi there,

In our live streaming (RTMP protocal) we are getting black screen and after some time a pixelate video. It happens only with Chrome 54.0.2840.99 version and works fine in all later versions. Also works fine in Firefox and IE. Googling about it gave the result it might be issue with Flash support of Chrome. Can you please help us is there any workaround for it?


1 Community Answers


JW Player Support Agent  
0 rated :

Hi Deena,

Once the next version of Chrome (version 55) is released, Flash content, such as RTMP streams, will be automatically blocked. There is no way around this. Because of this, we recommend using HTML5-compatible content. Please see our recent blog post about this for more information.

Until then, your RTMP stream should work. Are you able to provide us with a reproduction page that shows the issue so we may take a look for you?

Thank you.

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