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Setup timeout error


We have are facing an "Setup timeout error - setup took longer than 30 seconds to complete" issue in jwplayer 7.

In browser console we noticed that failed to load ''.

Please help us to solve this issue.

Thanks in advance.

1 Community Answers


JW Player Support Agent  
0 rated :


For me to help you best I’ll need the following information:

Do you have a reproduction page?
Which device?
Which browser and operating system?

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