No logout link in jwplayer support pages
I cannot see the logout in jwplayer support pages... only for dashboard there is the option to logout... I'd like to logout in whole site and not only on dashboard.
Thanks.
6 Community Answers
Daniel Berger
JW Player Support Agent
0
rated :
Hi,
Thank you for the question. Please note that our support page is separate from our dashboard. There is no need to log out of our support page because it is a separate web page. You are also welcome to visit our support web site without logging into your dashboard- https://support.jwplayer.com/.
Best,
Daniel
a...
User
1
rated :
Actually i'm logged in and I want to log out form support jwplayer and I cannot see any link to log out... I have to remove all cookies in firefox to force log out...
I see that dashboard have a separate login but I want log out also in support jwplayer...
Thanks
Daniel Berger
JW Player Support Agent
0
rated :
Thank you for following up. Can you please send me the url of the page that you are trying to log out of? Our support site- https://support.jwplayer.com/ is a stand alone site. There is no log in or log out required.
Thanks,
Daniel
a...
User
0
rated :
https://support.jwplayer.com/customer/en/portal/questions/16746208-no-logout-link-in-jwplayer-support-pages?new=16746208
a...
User
0
rated :
Support page have a login support... to prove this when I post here I don't need to fill name/surname and other fields required to post anonymous... when you login in in dashboard you can post here directly without to fill the required fields... it's a bad thing because the login credentials remain in login status and other people can access them...
Daniel Berger
JW Player Support Agent
0
rated :
Thank you. I will share your feedback with the team that is responsible for the UX/UI of our question board.
Best,
Daniel
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