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JWplayer stream is not working


Stream test page available in https://developer.jwplayer.com/tools/stream-tester is not working in Firefox for android. It works fine in Chrome (android).

Error message:

"Error loading media:" File could not be played

Appreciate your suggestions to get this issue fixed.

6 Community Answers

Donni

Best Answer  JW Player Support Agent  

Check out our Media Format Reference page. We don’t support Firefox on Android.

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Donni

Best Answer  JW Player Support Agent  
1 rated :

Check out our Media Format Reference page. We don’t support Firefox on Android.

Sunil Benjamin

User  
0 rated :

Any chances for getting this fixed in future updates?

Donni

JW Player Support Agent  
0 rated :

This functionality would most likely only be added if market share of that browser / OS combination increased significantly.

Sunil Benjamin

User  
0 rated :

Thanks much for the response.
I thought, Firefox for Android is the most downloaded and most popular browser in Google play (Android OS), of course after in house Google Chrome. I hope this will be in your radar.

Donni

JW Player Support Agent  
0 rated :

It’s got a .75% market share according to https://www.netmarketshare.com/report.aspx?qprid=1&qpaf=&qpcustom=Firefox&qpcustomb=1

Sunil Benjamin

User  
0 rated :

Thank you for that link. I didnt know that :) Being a web dev myself, I was always been a fan of firefox. I thought it'll be the widely used browser. Never mind. I got it wrong.
I would still keep my hopes high in getting this streaming issue fixed. :)
Thanks and appreciate your thoughts.

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