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jw player version 7 upgrade


Is there any cost involved in upgrading jwplayer 6 to 7?

2 Community Answers

a...

User  
0 rated :

If I knew the answer, I wouldn't be asking...

Alex

JW Player Support Agent  
0 rated :

Hi there,

If you are a free customer, or are currently paying for a subscription to JW Player, then there is no cost in upgrading from JW 6 to JW 7. You would just need to do the following to upgrade:

  • If self-hosting the player, meaning you download the player from us and the upload it to your own server, you can find a downloadable copy of JW 7 by logging into your dashboard and then clicking on “Downloads” towards the top of the page. Please note that the license key for JW 7 is different than JW 6 so you would need to update that on your web site, as well.
  • If using a cloud-hosted player, you can go to the “Players” section of the dashboard, find the player you want to upgrade to JW 7, and then click the “update” link next to the player version. You can alternatively create a new player as all newly created players are version 7.

Thank you.

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