We have problems with the presentation of the videos on Andorid devices, specifically in the Chrome browser, Chrome version 54.0, Andorid version 6.0.1. Tablet Samsung Tab S2. The video will look something on the page, in full format Can you please help us on this matter?
License Number: 58410
Link example: http://www.profi.de/plus/video-Ropa-Tiger-6-5230157.html Access data User: leser3 Password: rtzu45678abcd
Greetings Bernhard Schimanski Bernhard.Schimanski@lvdigital.de
Could you send over screenshot’s of the issue? Also, it seems you have two .js libraries on the page, one on line 1741 and another on line 1774. You should only have one library import.
Thank you for the note for the double integration of the player.
On our preview server I try to get the version 7.7.4 to run, but get the following message constantly:
jwplayer.js?v=161109_4:2 Uncaught TypeError: Cannot read property 'slice' of null at r (http://vorschau.profi.de/_themes/profi/js/jwplayer_7.7.4/jwplayer.js?v=161109_4:2:22910) at new s (http://vorschau.profi.de/_themes/profi/js/jwplayer_7.7.4/jwplayer.js?v=161109_4:2:24129) at v.setup (http://vorschau.profi.de/_themes/profi/js/jwplayer_7.7.4/jwplayer.js?v=161109_4:5:300) at v.e.setup (http://vorschau.profi.de/_themes/profi/js/jwplayer_7.7.4/jwplayer.js?v=161109_4:7:9553) at d.setup (http://vorschau.profi.de/_themes/profi/js/jwplayer_7.7.4/jwplayer.js?v=161109_4:4:20644) at HTMLDivElement.<anonymous> (http://vorschau.profi.de/_themes/profi/js/jwplayer_7.7.4/jwplayer_lv.js?v=161109_4:41:31) at Function.each (http://ajax.googleapis.com/ajax/libs/jquery/1.10.2/jquery.min.js:4:5347) at init.each (http://ajax.googleapis.com/ajax/libs/jquery/1.10.2/jquery.min.js:4:1999) at http://vorschau.profi.de/_themes/profi/js/jwplayer_7.7.4/jwplayer_lv.js?v=161109_4:3:21 at dispatch (http://ajax.googleapis.com/ajax/libs/jquery/1.10.2/jquery.min.js:5:14129) r @ jwplayer.js?v=161109_4:2 s @ jwplayer.js?v=161109_4:2 setup @ jwplayer.js?v=161109_4:5 e.setup @ jwplayer.js?v=161109_4:7 setup @ jwplayer.js?v=161109_4:4 (anonymous function) @ jwplayer_lv.js?v=161109_4:41 each @ jquery.min.js:4 each @ jquery.min.js:4 (anonymous function) @ jwplayer_lv.js?v=161109_4:3 dispatch @ jquery.min.js:5 v.handle @ jquery.min.js:5
htaccess: interred password: profi
Link example: http://vorschau.profi.de/plus/video-Ropa-Tiger-6-5230157.html?google_nofetch=1 Only this link.
I wasn’t able to access the test page. Perhaps you can send me the video file you’re trying to play on the JW Player in Android Chrome. I can then setup a test page.
The second file I have adapted as it is output in the browser, ie. The file is in physical form exactly as it is on the hard disk as it will output in the browser:
The JavaScript files are in the directory: http://vorschau.profi.de/_themes/profi/js/jwplayer_7.7.4/ so profi_de/_themes/profi/js/jwplayer_7.7.4/
We're currently working on Version 6.2. On the preview server I have the version 7.7.4 set up, with this version, the 7.7.4, we want to work on the future. This version, 7.7.4, also shows the error message.:
Here’s a test page I’ve put together:
http://qa.jwplayer.com.s3.amazonaws.com/~george/mp4_multisource.html
I don’t have any playback issues on my Android 6.0 test device. Please test the page above on your device and see if you’re having any playback issues.
