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Adaptive Bitrate Caching Issue

I am using Jwplayer 7.7.4 and i have implemented adaptive bitrate through hlshtml:true

I face one problem since long.

Please check below use case

Use case:

I have 2 video on same page, both jwplayer instance's Id is different
Now I am playing video 1
In video 1 "Auto" quality is selected by default which is true.
Now I am changing this quality to "720p"
After that when I am playing second video.here for second video quality should be "Auto" selected, but instead of "Auto" it "720p" quality selected by default.
After that again I play video 1 , here also instead of "Auto" "720p" quality is selected.

Now when i clear cache then again "Auto" selected by default.

May I know the reason why this happens?

Is this cache problem?

Also please provide me a solution to resolve this issue.

I want to select "Auto" by default each time When I play other video.

1 Community Answers

Up Down

Alex

JW Player Support Agent  
0 rated :

Hi Jagir,

It looks like you already emailed the Support Team about this issue and my colleague, Randy, responded to you 45 minutes ago. I would ask that you continue the conversation with him via email.

Thank you.

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