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Auto Renewal Subscription by default

HI JWPlayer Support,

I would like to ask if there is a way for us to change the auto renewal by default settings on our account? as we are hoping to do it manually.

1 Community Answers


JW Player Support Agent  
0 rated :

By default, your JW Player License is set to auto-renew each year on your renewal date. If you are using our Premium or Platinum licenses and you would like to cancel your subscription for any reason, visit Billing and click the “Cancel Subscription” link. This will stop any future renewals of your subscription.
If you have any other questions, please feel free to open a new support ticket within your account’s dashboard.

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