Hi All, I am facing issue related to buffering like 1.If video is in pause mode and user minimise the app or lock the device then video buffers from beginning on relaunching the app or unlocking the device resp. 2.If video is in pause mode and user disconnect the internet then on reconnecting it to internet video should start buffering. Currently, its not. 3.Let us say the video has played till 01:30 and end-user drags it to 00:30 – Check if the video is again buffering or it is playing from the cache because it has been already buffered
Could you tell me more about the context of this issue? Is this using our Javascript library or our Native SDKs?
If it is an issue on the native SDKs please contact support at support+sdk@jwplayer.com and provide the following information:
For me to reproduce this issue reliably I will need this information about your application:
FOR iOS:
iOS Deployment Target:
JW Player SDK for iOS version number:
Device model and iOS version you are experiencing this issue on:
Provide step by step instructions on how to reproduce your issue:
JW Player Demo Application Source Code that is also experiencing the issue:
As the last field suggests, please replicate this issue using the JW Player Demo Application and send us a zipped version of the entire Xcode Project for testing which can be found here:
https://github.com/jwplayer/jwplayer-sdk-ios-demo
FOR ANDROID:
Android API Build level (16,17… 22):
JW Player SDK for Android version number:
Device make and model where you are experiencing this issue:
Provide step by step instructions on how to reproduce your issue:
JW Player Demo Application Source Code that is also experiencing the issue:
As the last field suggests, please replicate this issue using the JW Player Demo Application and send us a zipped version of the entire Android Studio Project for testing which can be found here:
https://github.com/jwplayer/jwplayer-sdk-android-demo
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