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Messagebox at the near end of a video


Hi all,

what's the meaning of the empty message box that appears at the near end of a video on the right lower corner?
http://www.videtv.de/out/jwpl02.jpg

And - how can I get rid of it?

6 Community Answers

Alex

JW Player Support Agent  
0 rated :

Hi,

I am not quite sure what that is – I have never seen it before. Can you please submit the URL of the page that you are seeing that on so I may take a look?

Thank you.

a...

User  
0 rated :

Hi Alex,

will need a personal email - our sites are confident...

Thx,
Alex

a...

User  
0 rated :

made one public:
http://www.videtv.de/mr/mr01

Alex

JW Player Support Agent  
0 rated :

Hi Alex,

Thank you for that test page. It looks like the “Next Up” overlay is appearing at the end of your video when there is no reason for it to be. However, it looks like this issue is appearing in your use of the 1st beta of 7.7.0 but is not present in either the final version of 7.7.0 or 7.7.1. I would recommend updating to one of those stable versions.

Please let me know if you need any more help or have any other questions.

Thank you!

a...

User  
0 rated :

Thank you - solved with 7.7.1 :-)

Alex

JW Player Support Agent  
0 rated :

Not a problem!

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