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video mp4

Hi, my name is tyrone and i uploaded a video to your site some time ago. I lost my computer but you guys have a vid that i no longer have....i just wanted to know is there anyway i can retrieve an mp4 of that particular vid? A direct download,maybe? I'd REALLY appreciate having it back in my archive for making a montage....

2 Community Answers


1 rated :

flash pluning


JW Player Support Agent  
0 rated :


You could go to the Videos section of your dashboard > Select your videos > Click on the Sources tab > Choose any of the available qualities and download the video.

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